These Terms of Service ("Terms") govern your access to and use of the websites, mobile experiences, products, services, and communications made available by JB Charging ("JB Charging", "we", "us", or "our"). By accessing or using any part of our services, you agree to be bound by these Terms, our Privacy Policy, and any additional policies referenced herein. If you do not agree to these Terms, do not use the services.
You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. When you create an account or submit information through our forms, you agree to provide accurate, current, and complete details and to promptly update them as necessary. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
JB Charging provides portable charging stations, power bank rentals, related hardware, software, service plans, and support programs (collectively, the "Services"). We may update or modify the Services at any time to improve functionality, address security concerns, or meet business requirements. Material changes to the Services that impact existing customers will be communicated through email, account notifications, or other reasonable means.
All orders are subject to acceptance by JB Charging. Prices, fees, and billing terms are provided at the time of purchase or in the applicable service agreement. We reserve the right to change pricing or fees at any time, with notice to existing customers as required by law or contract. You agree to pay all charges incurred under your account, including applicable taxes, and to comply with the payment terms communicated to you.
Late payments may result in suspension or termination of Services and the assessment of interest or collection costs as permitted by law. Unless otherwise stated in a written agreement, all sales are final and non-refundable.
Certain Services may be offered on a subscription basis with automatic renewal unless you cancel in accordance with the applicable cancellation policy. You authorize JB Charging to charge the payment method on file for each renewal term unless you provide timely notice of non-renewal. You may view, update, or cancel your subscription by contacting us using the information in the Contact Us section or through any dedicated customer portal we provide.
By opting in to receive communications from JB Charging, you consent to receive transactional and/or marketing emails and text messages, including via automated dialer or prerecorded voice systems, at the email address or phone number you provided. Message frequency may vary. Message and data rates may apply. You can reply HELP for assistance or STOP to cancel at any time. Consent is not a condition of purchase.
Transactional messages include account notices, service updates, appointment reminders, billing alerts, and order confirmations. Marketing messages include promotions, event invitations, product updates, and similar offers. Marketing texts are only sent when you have expressly opted in.
For help with the messaging program, reply HELP, email team@jbcharging.com, or call +1 (833) 352-2746. Mobile carriers are not liable for delayed or undelivered messages. We maintain records of consent status and message activity to satisfy telecommunications compliance requirements.
We do not sell or share mobile subscriber information with third parties for their own marketing. Sharing of SMS data is limited to service providers who help deliver our communications and is subject to contractual safeguards.
You agree not to misuse the Services or assist anyone else in doing so. Prohibited activities include, but are not limited to: violating applicable laws; infringing intellectual property rights; interfering with the operation of the Services; attempting to gain unauthorized access; transmitting malicious code; engaging in fraudulent, deceptive, or harassing behavior; or using the Services to send unsolicited or unlawful communications.
All content, trademarks, logos, designs, software, and other materials provided through the Services are the proprietary property of JB Charging or its licensors and are protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes in accordance with these Terms. No other rights or licenses are granted by implication or otherwise.
If you submit suggestions, ideas, or other feedback to JB Charging, you grant us a perpetual, worldwide, royalty-free right to use and incorporate that feedback without restriction or compensation to you.
The Services may link to or integrate with third-party websites, tools, or platforms. JB Charging does not control and is not responsible for third-party services. Your use of third-party services is subject to the terms and policies of those providers, and you should review them independently.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. JB CHARGING DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JB CHARGING AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO JB CHARGING FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to indemnify, defend, and hold harmless JB Charging and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any third-party rights.
We may suspend or terminate your access to the Services at our discretion if we believe you have violated these Terms, pose a security or legal risk, or have engaged in fraudulent or harmful conduct. You may terminate your account at any time by notifying us using the contact details below. Upon termination, your right to use the Services will immediately cease, but any obligations or liabilities incurred prior to termination will survive.
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes arising out of or related to the Services shall be resolved through good-faith negotiations. If the parties cannot reach a resolution, the dispute shall be submitted to binding arbitration in Somerset County, New Jersey, in accordance with the rules of the American Arbitration Association. Notwithstanding the foregoing, either party may seek injunctive or equitable relief in court to prevent the unauthorized use of intellectual property or confidential information.
We may update these Terms from time to time. When we make material changes, we will post the updated Terms on our website and update the "Last updated" date above. Your continued use of the Services after the changes take effect constitutes acceptance of the revised Terms.
For questions about these Terms or the Services, or to exercise your rights under these Terms, please contact us:
Email: team@jbcharging.com
Phone: +1 (908) 240-0294 (dedicated JB Charging privacy line).
Mail: JB Charging, Attn: Legal, 500 Paterson Plank Rd, Union City, NJ 07087.
Please retain a copy of these Terms for your records. If you have opted in to our SMS program, we encourage you to review both these Terms and our Privacy Policy regularly to stay informed about your rights and obligations.